OCR and intelligent document capture

Turn scanned documents into information your team can use.

OpenKM can recognize text in supported scans, make it searchable, and capture selected details for review. This helps teams spend less time retyping information and more time using it.

Core capabilities

From a scanned page to useful information.

Searchable text

OCR recognizes printed text in supported scans so employees can search for words and phrases inside the document.

Selected data fields

Capture details such as an invoice number, date, customer, or total when the document and extraction method have been tested.

Document identification

Help separate and identify incoming document types using agreed rules or suitable intelligent options.

Human review

Send uncertain results to a person for verification when accuracy matters or the source is difficult to read.

Organized filing

Save the original file, recognized text, and approved details together in OpenKM.

A clear next step

Use confirmed information to support filing, review, approval, or another configured business process.

Practical applications

Useful when information arrives on paper or as a scan.

Invoices

Read printed invoice content and capture selected fields before a person reviews or approves the document.

Paper archives

Make historical records easier to search as part of a planned scanning and digitization project.

Forms and correspondence

Identify incoming documents, collect useful details, and send them to the appropriate team or process.

Before implementation

Test real documents before setting expectations.

Choose representative samples

Include common layouts, languages, scan qualities, difficult pages, and the fields your team actually needs.

Confirm the results

Run a controlled test to see what can be read reliably and where a person should verify the output.

Plan daily handling

Define how documents arrive, how exceptions are managed, who reviews them, and where approved information goes next.

Scope note: Intelligent document capture and indexing are available across the SaaS plans. OCR processing, supported formats, volume, and extraction requirements must be validated for the customer’s use case. Document analysis, extraction setup, classification rules, testing, exception handling, training, workflow configuration, migration, and project management are professional services scoped and billed separately unless expressly included in writing.

Frequently asked questions

Important details before you choose a plan.

How accurate is OCR?

Results vary with scan quality, layout, language, fonts, handwriting, and the information being captured. We recommend testing representative documents before defining expected accuracy or effort.

Can it read handwriting?

Handwriting recognition is different from standard printed-text OCR. Its suitability depends on the samples and technology selected, so it must be evaluated rather than assumed.

Does my plan include extraction setup?

Not automatically. A plan may include an OCR page allowance, while document analysis, field extraction, configuration, testing, and training are separately scoped professional services unless stated otherwise in writing.

OpenKM SaaS

See what OCR can do with your documents.

Tell us what you receive, how many pages you process, which details you need, and what should happen after capture. We can then recommend a practical evaluation.